Refund policy
Return Policy
At Hydrology Zodiac Water, we strive to provide the highest-quality products. Due to the nature of our products, we do not accept returns, offer exchanges, or offer refunds on purchases. All sales are final.
Damages and Issues
We take great care in ensuring that our products reach you in perfect condition. However, we understand things happen and that issues may occasionally arise:
- Please inspect your order upon reception.
- If the item is defective, damaged, or if you receive the wrong item, contact us immediately at info@drinkhydrology.com.
- We will evaluate each situation on a case-by-case basis and work with you to resolve the issue.
- Depending on the circumstances, we may offer a replacement or other appropriate solution.
Contact Us
If you have any further questions, please contact us at info@drinkhydrology.com. We appreciate your understanding and thank you for choosing Hydrology Zodiac Water.